TYP-212ProfessionalUlluLemon
Customer Support Chat Certification
Practice the fast, empathetic replies customer support teams type all day, from first response to ticket resolution.
Exam Domains
D1Live Chat Speed50%
D2Speed & Accuracy50%
Skills You'll Learn
These are the topics assessed. Log in and upload your resume to see which ones you already know.
Advanced
Live Chat Speed
Empathetic Tone
Ready to type?
Work through all 2 levels and pass the final test to earn your certificate.